Practice Policies

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OUR PRACTICE POLICIES

Our goal at the Turnpaugh Health and Wellness Center is to provide you with the highest level of personalized care. We are committed to helping you achieve optimal health.

Website

Information about The Turnpaugh Health and Wellness Center and all relevant patient forms are available through our website, www.drchristurnpaugh.com

Consultations

Your initial functional medicine visit will include a 60-minute consultation with a physician and a follow-up visit three weeks later to review lab results.  Chiropractic initial visit are generally 45 minutes to an hour long.

Initial Visits

For morning appointments, you may have your blood drawn after your initial consultation. Many of the tests require an 8-hour fast. You can drink water during this fast.  If you have an initial visit in the afternoon, we can schedule an appointment for you to return the following day for your blood work.

  • Initial Consultation including first follow up visit: $685
  • Follow-up visits: $285 per hour
  • New Chiropractic Visits: $275
  • Chiropractic Follow-up appointments: $50
  • Massage and Cranial Sacral Therapy: $75 per hour
  • FSM: $100 per hour

Confirmation and Cancellation of Appointments

Due to the overwhelming requests for new patient consultations, there is a 48-hour cancellation policy. We will confirm your appointment via text,email or phone one week ahead of time. If you need to cancel your appointment for any reason, please call our office and leave a detailed message. You can also cancel via email at info@drchristurnpaugh.com.  There will be a $75 fee for missed consultation appointments and a $35 fee for Chiropractic, FSM and Massage Therapy.

Payment Options

Our office accepts cash, checks or credit cards (MasterCard, Visa, Discover) for services rendered. Payment is due on the day of service. We will provide you with an itemized receipt with appropriate diagnosis codes and procedure codes for you to submit to your insurance company for possible reimbursement.

Phone Calls, Messages & Faxes

  • Office Hours: Monday through Thursday 7:45AM-6:00 PM, Friday 8 AM-2PM
  • To reach The Turnpaugh Health and Wellness Center, please call 717-795-9566.
  • Our fax number is 717-795-9567.
  • Our email address is info@drchristurnpaugh for most general information or communication.  Supplement refills can be ordered at order@drchristurnpaugh.com.
  • If you call after hours, our office staff will return your call on the next business day.
  • If you have a medical emergency, call 911 or go directly to the nearest emergency room.

Medical Records

Medical records can only be released with your authorization. Please contact your physician or other health care provider to obtain these records. Your records should be mailed to our address or faxed to 717-795-9567.

Address

Our address is 310 Lambs Gap Road, Mechanicsburg, PA 17050.  However the address doesn’t always appear correctly on certain google maps.  Please enter 200 Lambs Gap into the GPS and we are located directly across the street at the PA Center for Integrative Health.

Prescription Refill Request

It may take up to 72 hours to process a prescription refill. Please plan ahead to avoid any interruption in your medications. Prescription refills can be faxed to our office by your pharmacy. Our fax # is 717-795-9567.